FAQ

About

Q1.How long have you been in the Gems & Jewelry business?

We have been into this business since 1971.

Q2. What is your production capacity for a month?

It depends on the products you choose. For Gemstones 20000per month and if you want gemstone jewelry, you need to contact us.

Products

Q3.Can we look at the gemstones physically before buying?

Yes, you can but it will depend on your location. Please contact us for more details.

Q4.What products do you serve?

We serve all kind of certified as well non certified diamonds that include tanzanite, morganite, sapphire, opal, jewelry and much more.

Q5.Do you keep your inventory on Rapaport, Idex, and Polygon?

Yes, we do have our stock on Rapaprt, Idex, and Polygon.

Q6.From which laboratory do you certify the products ?

We certify our products from various laboratories like IGI, GIA.

Q7.Can you provide your inventory for our use? Or can I upload your inventory on our website?

Yes, you can upload but you need to contact us for this.

Q8.Do you sell non- certified diamonds?

Yes, we do sell non- certified diamonds.

Payment

Q10.Do you accept payment in US$ or other currencies also?

Yes, We do accept all currency. If you find any errors please contact us.

Returns

Q11.What if we do not like the product? Can we return/ exchange?

Yes, You can return in 30 days after the product is delivered to you. Terms and conditions applied please contact us.